Call: 954-572-3462 | fax: 954-572-4020
Diamond Cosmetics ("Diamond") is committed to protecting your privacy on Diamond's Website. We recognize that conducting business on-line can raise concerns about the security of your information. Because we gather certain types of information about the users on the Diamond's site, we feel you should fully understand the terms and conditions surrounding our acquisition and use of that information. This privacy statement discloses what information we gather, how we use it, and how you can correct or update that information.
What information is gathered by the Diamond Sites
You can visit Diamond on the Web without telling us who you are or revealing any personally identifiable information about yourself. There are times, however, when we will necessarily request such information from you. For example, as a natural part of placing an order with www.diamondcosmetics.com, Diamond's on-line sales site, you must provide certain personal information to us, such as credit card information, billing and shipping addresses, and telephone numbers. We also may request other similar information at other times, such as when you complete an online form or request.
Unless you instruct us otherwise, it is Diamond's practice to take the information you provide and incorporate it into our customer database. Credit card information is never transferred to our customer database and is only used for collection purposes.
If you choose to give us personal information via the Internet that we or our business partners may need -- to correspond with you, process an order or provide you with a subscription, for example -- it is our intent to let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.
When you visit our website, some information such as your internet or IP address, Internet Service Provider, operating system, the site from which you linked, and the time and date of your visit and purchases may be collected automatically as part of the operation of the site. This information is not linked to any of your personal information such as name, credit card information, billing and shipping addresses and telephone numbers. We use this information to compile aggregate statistics about the total number of daily visitors to our site, the pages most frequently visited, and how long people stay at each page. This allows us to understand our customers' needs and to develop products and services to serve those needs.
Information security and quality
We intend to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and managerial procedures to maintain information that is accurate, current, and complete. We will make a sincere effort to respond to your requests to correct personal information inaccuracies in a timely manner.
Security for orders placed on Diamond Cosmetics' site
Diamond has built into the Diamond site an order submission process that encrypts any information you send to us. You do not have to do anything to have your information encrypted, it is already there if you are using an encryption enabled browser. Diamond uses the widely adopted Secure Sockets Layer (SSL) technology to accomplish this encryption. By encrypting your information, our intent is to make it extremely difficult for someone to be able to use your information even if it is intercepted. If you don't feel comfortable sending your personal information to us over the Web, please use the Diamond site to browse our product offerings and then give us a call at (800) 235-3462 to place your order.
How the Diamond site uses the Information
Diamond uses the information it collects on the Diamond site for various purposes.
The information collected on the Diamond site is used to process your requests, to provide you the highest quality of service, to tell you about opportunities we think will be of interest to you, and to understand your needs so that we can serve you better. For example, we may use your email or postal address to alert you about product recalls or safety issues or to tell you about opportunities we think will be of special interest.
Diamond creates aggregate reports on user demographics and traffic patterns for internal use and, on occasion, for our partners - again with a view towards improving our service to you.
Diamond tracks the actions of the users of our site to determine what our customers want and do not want. Diamond does not track the usage patterns of individual users. Diamond does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser). However, this information is never tied to a specific individual.
Unless you instruct Diamond otherwise, we will send registrants of Diamond products email communications on information we think they will find useful, including information about new products and services from our selected partners. It is our policy to never send messages to members who have asked us not to do so, either at initial registration or later through an unsubscribe process. In every email from any company or Web Site of the Diamond , we will remind you of your option to change your preferences regarding receipt of email communications.
If you prefer not to receive promotional information from us, we make it easy for you to let us know. You can contact us at any time by email or postal mail to decline promotional material.
With whom is the information shared
Diamond does not share the information it collects from the its site with any other organization. Diamond does not sell, rent, share, or disclose the database for general use.
Apart from this, we disclose personal information only in the good faith belief that we are required to do so by law, or that doing so is reasonably necessary to:
comply with legal process;
respond to any claims; or
protect the rights, property, or personal safety of Diamond, our customers, or the public.
In addition, Diamond may provide information in statistical form, including web sessions, sales, etc., to reliable third parties. These trend statistics will not contain any personal or identifying information.
How you can change or correct your information
Anytime you wish to correct, update, or remove your information, please email us at firstname.lastname@example.org and specify the information you would like to update or change or to inform us that you wish to stop receiving promotional information from Diamond. You may also write to us at Diamond Cosmetics, Inc., 10551 NW 53 Street, Sunrise, Florida 33351.
Changes to this policy
Questions regarding this statement should be directed to Diamond, via email to email@example.com for clarification.